Terms and conditions

Effective Date: June 2026

Welcome to Lochside Charms. By purchasing from our shop, you agree to the following Terms & Conditions.

Handmade Products

All Lochside Charms products are handmade and may contain slight variations in color, bead placement, charms, or appearance. These variations are part of the unique nature of handcrafted items and are not considered defects.

Product Information

We strive to provide accurate product descriptions and photographs. However, colors may appear differently depending on your device's screen settings and display quality.

Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice.

Orders

Lochside Charms reserves the right to refuse, cancel, or limit any order at our sole discretion. If an order is canceled after payment has been received, a refund will be issued when applicable.

Shipping

Orders are processed and shipped according to our Shipping & Delivery Policy. Delivery times are estimates only and are not guaranteed.

Lochside Charms is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or incorrect addresses provided by customers.

Returns & Refunds

All sales are final. Refunds are not guaranteed and returns are reviewed on a case-by-case basis. Please refer to our Returns & Refunds Policy for complete details.

Limitation of Liability

Lochside Charms shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Customers assume responsibility for the safe use and handling of all products purchased.

Jewelry Care

Customers are responsible for properly caring for their jewelry. To help preserve the quality and longevity of your bracelet:

Avoid exposure to water, perfumes, lotions, and harsh chemicals.

Remove jewelry before swimming, bathing, exercising, or sleeping.

Store jewelry in a cool, dry location when not in use.

Normal wear and tear over time is expected and is not considered a product defect.

Intellectual Property

All photographs, logos, product designs, descriptions, branding, and content associated with Lochside Charms are the property of Lochside Charms and may not be copied, reproduced, or used without permission.

Privacy

Customer information is handled according to our Privacy Policy and will only be used for order fulfillment, customer service, and business operations.

Changes to These Terms

Lochside Charms reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any updated terms.

Contact

If you have questions regarding these Terms & Conditions, please contact Lochside Charms through our store, website, or social media channels.

By placing an order with Lochside Charms, you acknowledge that you have read, understood, and agree to these Terms & Conditions. ✨💜